Delivery Information

At ZAPPOS STORE, we understand that waiting for your fashion finds can be the hardest part of shopping. That’s why we’ve streamlined our delivery process to ensure your carefully curated styles reach you as quickly and reliably as possible, no matter where you are in the world.

Global Reach with Local Care
We proudly ship across the globe (excluding select remote areas in Asia and other regions), bringing our fashion-forward collections directly to your doorstep. Whether you’re in bustling cities or tranquil towns, we’re committed to making ZAPPOS STORE accessible to style enthusiasts worldwide.

Shipping Options Designed for You

We offer two convenient shipping methods to suit your needs and budget:

Standard Shipping – $12.95

Perfect for when you need your fashion fix a little faster. We partner with premium carriers like DHL or FedEx to ensure reliable delivery. Your order will be processed within 1-2 business days and delivered within 10-15 days after shipping.

  • Carriers: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 days after shipping
  • Cost: $12.95 (regardless of order value)

Free Shipping – On Orders Over $50

Great style shouldn’t come with hidden costs. For orders over $50, we offer completely free shipping via EMS. While this option takes slightly longer, it’s our way of saying thank you for choosing ZAPPOS STORE.

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 days after shipping
  • Cost: FREE on orders over $50

From Our Warehouse to Your Wardrobe

Every order at ZAPPOS STORE begins its journey with careful attention. Our team hand-picks each item from our curated collections—whether it’s those perfect Seychelles heels, a comfortable Show Me Your Mumu dress, or cozy sweaters that feel like a warm hug. We ensure every piece meets our standards for style, quality, and comfort before it heads your way.

After you place your order, our team needs 1-2 business days to process it. This includes verifying your order details, preparing your items with care, and coordinating with our shipping partners. Once your package is on its way, you’ll receive tracking information so you can follow its journey to your doorstep.

Our Delivery Promise
We’re committed to making your ZAPPOS STORE experience seamless from click to delivery. While we strive to meet all estimated delivery times, occasional delays may occur due to customs processing or unforeseen circumstances. Rest assured, we’re here to support you every step of the way.

After Your Delivery Arrives

Love your new styles? Wonderful! Not quite perfect? No problem. We offer a 15-day return policy from the date you receive your items. Our customer service team is always ready to help with returns, exchanges, or any questions about your delivery.

Ready to experience fashion that meets comfort in every step? Start shopping our collections today and let us bring style to your doorstep!

Have questions about delivery? Contact our responsive customer support team at [email protected] – we’re always happy to help!

ZAPPOS STORE – Where Style Meets Comfort in Every Step You Take

1496 Henery Street, Indianapolis, US 46225 | Customer Service: [email protected]